After Sales Customer Support Support
Support Plan is aimed at a stress-free motoring experience, and being a member
is like having one's own personal assistant, a mere phone call away on:
Driver Support Plan operator is dedicated to assisting you and your valued
passengers to your destination as quickly, safely and hassle-free as possible.
Please note that this service is only supported in South Africa, Namibia,
Lesotho and Swaziland.
Support Plan will rush to your aid wherever you are, to provide assistance with
flat tyres, flat batteries, to deliver fuel in case yours has run out (fuel is
at owner’s cost) and to assist with keys accidently locked in your
unlikely event of a vehicle breakdown, GM Driver Support Plan will arrange for
your vehicle to be towed by an approved towing operator, to the nearest
authorised GM Dealership or where possible, send a qualified technician to
assist you with the problem.
necessary, GM Driver Support Plan will arrange free safe storage for your
vehicle for up to 48 hours.
have to leave your vehicle for repairs at an authorised GM Dealership located
more than 100 km from your home, GM Driver Support Plan will arrange to have
your vehicle returned to you free of charge or assist you to return to your
be stranded further than 100 km from your home or destination due to your
vehicle undergoing un-scheduled repairs, GM Driver Support Plan will provide
you with alternative transport, either to your home or planned destination.
This service is available in South Africa, Swaziland, Lesotho, Namibia and
Botswana subject to specific terms and conditions.
event of a breakdown further than 100 km from your home or destination, GM
Driver Support Plan will arrange either accommodation or an alternative vehicle
to enable you to reach your destination, as well as relay urgent messages and
provide telephonic directions.
Support Plan will supply you with information regarding your vehicle, including
general info (fuel & oil recommendations), service intervals, tyre
maintenance, warning systems, accessory enquiries or Dealer locations and
Support Plan service providers are contracted to General Motors South Africa.
Regular performance assessments ensure that services meet our strict standards
and that your ‘personal assistant’ is always ready and
waiting any hour of the day or night, 365 days a year. All you have to do is
membership is free for 5 years or 120 000km (GM Total Confidence Warranty)
whichever occurs first from date of first registration (all vehicles sold after
23rd March 2009).
information on GM Driver Support Plan, call 0800 422 777 or +27 41 403